Flip Troupe
Privacy policy
In short:
- There are no accounts. The game never asks for your name, e-mail or phone number.
- There are no ads and no in-app purchases.
- Your progress and settings stay on your phone.
- The game sends anonymous play statistics and error reports (PostHog) so it can be improved. One switch turns them off: Settings → Anonymous statistics.
- Nothing is sold.
Who is responsible
Flip Troupe is made by Aiplaz ("we", "us"). You can reach us at support.aiplaz@gmail.com.
What stays on your phone
The game saves your settings (such as language and sound) and your progress (such as best scores and unlocked acrobats) in its own storage on your device. None of it is sent to us. It is deleted when you uninstall the game or clear its storage. Because it exists only on your phone, we cannot restore it if it is lost.
No ads, no purchases
Flip Troupe shows no ads and has no in-app purchases. It does not use your device's advertising identifier.
Statistics and error reports: PostHog
To see how long shows last, which towns are too hard, whether players come back and where the game breaks, it sends anonymous events to PostHog, a product analytics service, on its servers in the European Union (Frankfurt, Germany). Each installation gets a random identifier created by the game; it is not linked to your name, your Google account or the advertising identifier. The events are:
- a show started: the mode and the town;
- a show ended: the score, how long it lasted in seconds, balloons popped, tricks, whether it was a new best, and for towns whether you won and how many stars you have;
- the app being opened, sent to the background, installed or updated;
- error reports when the game hits an error or crashes: the technical error message and where in the code it happened;
- the app version, the device model, the operating system and its version, the language and the time zone.
When an event arrives, PostHog works out the approximate country and city from the IP address; the IP address itself is not stored. Statistics are on when you install the game. You can turn them off at any time in Settings → Anonymous statistics: from then on nothing more is sent. The events are kept only as long as they are useful for improving the game, and for at most 24 months. PostHog's privacy policy: posthog.com/privacy.
Why (legal basis)
Your progress and settings on your phone are needed to provide the game (GDPR art. 6(1)(b)). Statistics and error reports rely on our legitimate interest in a working, well-balanced game (art. 6(1)(f)); you can object by turning them off.
Google Play
Google Play, which installs and updates the game, may collect data under its own terms; see Google's privacy policy.
This website
The pages on aiplaz.github.io count visits and clicks on links with PostHog, hosted in the EU. They set no cookies, store nothing in your browser and are not used for ads. We see only which pages were opened, which links were clicked, the page language and the approximate country.
Children
Flip Troupe is meant for players aged 13 and over and is not directed at children. We do not knowingly collect personal data from children under 13. If you believe a child has used the game and data about them was collected, write to us and we will delete what we can.
Your rights
You can ask for access to your data, its correction or deletion, restrict its use or object to it (turning off Settings → Anonymous statistics is the quickest way to object). How to delete your data: Delete your data. Because the statistics are anonymous, we usually cannot tell which events are yours without your phone model and roughly when you installed the game. You can also complain to your data protection authority.
Changes
If the game starts collecting something new, this page will be updated first and the date at the top will change.
Contact
Aiplaz · support.aiplaz@gmail.com